Department of Defense Environmental Laboratory Accreditation Program (DoD ELAP)

Participation Survey

Please help evaluate the effectiveness of the DoD ELAP by completing the following survey.
Rate each item on a scale of 1-5 (5 is excellent and 1 is poor). Provide any comments and suggestions that would help improve the program.

 
    Excellent
 
Poor  
  
 
    5 4 3 2 1 N/A
  1.  Ease of finding information on the DoD ELAP
 
    5 4 3 2 1 N/A
  2.  Ease of accessing EDQW through the DENIX or Navylabs website
 
    5 4 3 2 1 N/A
  3.  Ease of finding and comparing the ABs
 
    5 4 3 2 1 N/A
  4.  Policies and procedures are effectively communicated (Both QSM and AB)
 
    5 4 3 2 1 N/A
  5.  The assessment team was well prepared prior to arrival
 
    5 4 3 2 1 N/A
  6.  The onsite assessment was thorough and the length of the assessment was appropriate
 
    5 4 3 2 1 N/A
  7.  The assessor(s) demonstrated a clear knowledge of assessment standard(s)
 
    5 4 3 2 1 N/A
  8.  The assessor(s) had appropriate technical and practical knowledge
 
    5 4 3 2 1 N/A
  9.  The assessment report was clearly written and provided in a timely manner
 
    5 4 3 2 1 N/A
 10.  The AB was available for clarification of findings
 
    5 4 3 2 1 N/A
 11.  The complaint process was communicated and is clear
 
    5 4 3 2 1 N/A
 12.  The appeals process was communicated and is clear
 
    5 4 3 2 1 N/A
 13.  The time frame for the overall process was reasonable
 
    5 4 3 2 1 N/A
 14.  The scope of accreditation provided by the AB accurately listed the fields of accreditation
 

Please indicate how frequently the following occur, are monitored, or are determined:

 
    > Once
p/Year
Once
p/Year
Only
Once
As
Needed
 
Never
 
N/A
  1.  Additions to Scope of Accreditation
 
  2.  Deletions from Scope of Accreditation
 
  3.  Limit of detection (LOD)s adjusted (not verified)
 
  4.  Limit of quantitation (LOQ)s adjusted (not verified)
 
  5.  LCS Acceptance Limits Updated
 
  6.  Control Charts Monitored
 

Please indicate following:

 
    >100 51-100 21-50 11-20 0-10 N/A
  1.  How many project specific variances from the QSM are requested in a 1 year period?
 
  2.  How many project specific variances from the QSM are granted in a 1 year period?
 

Please provide additional comments or other feedback:

 
    
 
Last Modified: 28 November 2012 at 06:23